Our 30-Day Satisfaction Guarantee

Scrappin' Crazy Crafter offers the following Returns Policy: If for any reason you are not satisfied with your purchase.  You may return any product still in its original packaging within 30 days of purchase. (Single sheets of non-packaged paper/cardstock, idea books and magazines are not returnable.) Please send an e-mail with your name, order number and date of purchase to scrappincrazycrafter@gmail.com and we will arrange return of the unused product and issue a refund for the cost of the returned items minus the original shipping charge.

To return an item:

• Ship the item to us freight prepaid; shipping costs are not refundable
• Include a copy of the original invoice or write your order number on the outside of the package
• Include the credit card number used to place the order
• Please call us if you receive a damaged product (do not ship it back to us); save the damaged box

Once we receive your returned product, we will issue you a store credit.  If you placed your order using a credit card and would like the return amount refunded to your card, please provide the credit card number and expiration date as we do not keep this information on file.  Returns are usually processed  within 14 business days. All returned items must be received by Scrappin' Crazy Crafter in the same condition as when the items left our warehouse.  If your credit card number is not included with the return or you paid using an alternate method, you will be issued a customer credit.

Our address is : Scrappin' Crazy Crafter, 4326 E. Swilling Rd., Phoenix, AZ 85050.


Sorry No Returns on Internaional Shipping

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